A direct payment is a cash payment made to you, or someone on your behalf, which you then use to pay for the help outlined in your support plan. If you are entitled to support, you can choose who provides the services you receive, rather than have Sheffield City Council arrange the services for you through their nominated provider. This short video explains further.

Here at Serenta Homecare, we match our costs, to the rates Sheffield City Council pays other providers, so this means you don’t have to pay any further financial contributions towards your support package to have Serenta Homecare provide your care, than it would to receive care from a Council care provider nominated by the Council. That means you can benefit from our service that focusses on your individual needs, and that keeps you in control, at no additional cost (to using a Council nominated care provider).

What’s more we are able to help you with any questions or support you may require in progressing your direct payment, to give you back the choice of your preferred care provider.

Simply complete the form below or telephone us on 0114 2581093 or email us on enquiries@serentahomecare.co.uk, and we will be there to help.